How To Prevent Verizon From Turns Off Service

Temporarily suspending your service is sometimes necessary, but it'due south never difficult with Verizon.

Sometimes customers need to temporarily end their Verizon wireless service at some signal. Perhaps your telephone is missing and you want to brand sure no 1 else uses your line. No thing the case, Verizon makes information technology easy to temporarily suspend your service and then become it turned back on later.

Once you lot are signed in to your My Verizon account, you'll be able to brand changes to your service. Yous tin can also access your account with the My Verizon Mobile app.

There are 3 reasons you tin can choose to suspend your device'southward service: if it'southward lost or stolen, if you lot relocate because of the military, or vacation or other reasons (east.g. travel or illness).

Each suspension blazon offers a different maximum suspension period and a different billing organization. In that location'due south also different treatment of your line and phone number if y'all do not reconnect service to your line earlier the maximum interruption menses runs.

Service break because of a lost or stolen device.

If your device is lost or stolen, you may ask that your line is temporarily suspended from service for up to thirty days to prevent unauthorized usage and charges on your business relationship. While suspended, your line will not exist able to access or make or receive calls on the Verizon wireless data network. Your line also won't be charged for vocalisation, data or feature subscriptions. But, keep in heed, if yous have monthly device payment charges or whatsoever recurring subscription charges (eastward.g. Media Center) associated with the suspended line, they volition keep to pecker. If your line is nether a two-yr contract, your upgrade eligibility and contract end dates volition automatically be extended for the suspension duration.

Earlier your thirty days are up, you lot must reconnect service to the line using the same device or a replacement device. If you lot don't reconnect your service by the 30th 24-hour interval, the line volition automatically disconnect and you will lose the telephone number. You may also owe certain fees and accelerated charges on your next bill.

Y'all can only use this suspension option once every 12 months.

Military machine suspension due to deployment.

If you or a family unit member are eligible under either the Servicemembers Civil Relief Human activity or certain land laws and have received military deployment orders for a menstruum of not less than 90 days to a location that is exterior our coverage expanse, y'all may inquire us to cease your contract for service and concur your telephone number. To hold your telephone number, we make your line inactive by suspending service to it for a maximum of upwardly to iii years and ninety days.¹ While suspended, your line will not be able to access, make, or receive calls on the Verizon wireless data network. During the suspension, your line wouldn't exist billed any charges, including any charges associated with an active device payment agreement for the inactive line(s). You may however receive a fractional beak for the elapsing of the month that your line was active prior to suspension for armed forces deployment. This suspension is only available for vocalisation devices. We do not concord telephone numbers for non-voice devices (east.k. mobile hotspot device, tablet, etc.).

You must reconnect service before the 3 years and 90 days are up. If you practise not reconnect before then, the line will exist automatically disconnected and you will lose the phone number associated with your service and may owe sure accelerated charges associated with a device payment understanding on your next bill. Or, if you don't need us to hold your number for y'all, yous can disconnect your service immediately without paying an early termination fee.

Line suspension due to travel, illness or other reasons.

Y'all might want to temporarily append your line of service for upwardly to 90 days to foreclose unauthorized usage and charges on your account while traveling, during an illness, or for other reasons. Similar to lost or stolen device suspension, your line volition not be able to access, make, or receive calls on the Verizon wireless data network. During the interruption, you won't be charged for voice, data or feature subscriptions. Instead, if those charges are normally higher than $10 per month, Verizon volition cap your monthly rate at $10. If those rates are normally lower, you lot'll continue to pay that lower price as your charge per unit. If you accept monthly device payment charges or whatever recurring subscription charges associated with the suspended line, they will also continue to bill. If the suspended line is under a two-year contract, your line's upgrade eligibility and contract end dates will be extended for withal long your line is suspended. Device protection and extended warranty billing and coverage (if applicable) will too be suspended until the device is reconnected.

Y'all can make up one's mind to reconnect service at whatsoever fourth dimension. Just, if you don't reconnect service earlier your 90 days are up, Verizon will automatically reconnect it for you lot after 90 days. This pause choice is only available once every 12 months.

No need to worry.

There's no need to stress about bumps and hiccups when it comes to your Verizon account. Whether you've lost your phone, are deployed exterior our coverage surface area or merely desire to have a break from your Verizon account, suspending your account is quick and easy with the help of the My Verizon app. Learn more by checking out our interruption service FAQs. And don't forget to check out Verizon's Unlimited Plans, perfect to mix and lucifer with your family unit.

_{1. xxx days or greater if you are a fellow member of the National Guard.}

^{This content is provided for information purposes but. All information included herein is subject to change without discover. Verizon is not responsible for whatever direct or indirect amercement, arising from or related to use or reliance of the to a higher place content.}